We were hosting a paint party to kind of help re-do the place with all of our friends, and we had come over and realized that the AC had gone out in the middle of July. We made a quick and panicked call to our Realtor, and she reminded us that we had our First American warranty available, and so it took 5 minutes. I went online and filled out a form, and they had a contractor assigned to us within, I would say, five or six hours. So when he got here, I think it was probably the next morning. He went to the roof of our complex, checked it out, swapped out a piece, and he was here for less than 10 minutes, and we've had no issues since, it's been amazing! We're from the South, we love our AC, so we're very happy to not have any issues with that. Anything in this house can go wrong, but not the AC.
Jade and Chris, customers since 2018