Why Join Our Team

If you share our commitment to helping homeowners and providing excellent customer service we want to help you grow your business. First American has the ability to dispatch hundreds, if not thousands of calls per year to your business, depending on your location, number of technicians and vehicles.

As a service provider, participation in our home warranty network offers the following benefits:

  • Build your business without advertising
  • Opportunities for year-round work
  • Access to new customers
  • Online billing and express payment
  • Preferred purchase program
  • Free customer service evaluations/feedback
...
Join the Team

I'd like to fill out the application and become part of the First American Service Provider network.

Apply Now

Frequently Asked Questions

How do I get started?

The first step is to complete our online application. Our team will review your application and will reach out to you to discuss next steps. Before you begin please be aware of the following requirements:

  • You must carry the licenses required by your state for your trade.
  • You must carry general liability and workers' compensation and First American Home Warranty must be listed as certificate holder and additional insured.

How does the claim process work for service providers?

  • Customers will contact First American directly to request service.
  • First American will dispatch a request asking you to contact the customer to schedule a convenient appointment.
  • During the appointment you will collect a Service Call Fee and diagnose the failure.
  • You may contact First American to verify coverage if needed, and begin the repair or replacement process.
  • Once the job is complete you can enjoy easy online billing and express payment for any remaining covered job costs.

What service trades does a home warranty cover?

Homeowners can choose from several plans and options to best suit their home’s specific requirements. Basic plans typically include coverage for: kitchen appliances, water heaters, plumbing, electrical, heating systems, and more. Optional coverage can range from pool/spa equipment, washer/dryer, kitchen refrigerator, air conditioning, well pump, and more. Coverage varies by region and whether the home is involved in a real estate transaction. You may view the trades in the sample coverage for home buyers and sellers, or sample coverage for homeowners who are not involved in a real estate transaction.

I have additional questions, who should I contact?

You may reach our contractor relations team by emailing contractorprocurement@firstam.com or by calling 800.553.6699 and when prompted say "Field Services."

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