Request Service

Sign in to submit a new service request or to use your home warranty account Message Center to inquire about an existing service request.

Please be aware that because of the coronavirus (COVID-19), you may experience delays in speaking to a representative. We encourage you to sign in to use your Homeowner Center account and use the interactive voice response phone system to request service or manage a service request.

Service Department: 800.992.3400


Consumer Sales: 888.875.0533
Renewals Department: 800.327.9292
Real Estate Sales: 800.444.9030
Real Estate Fax: 800.772.1151
Portfolio Management: 855.851.3454
Portfolio Management Fax: 866.337.6393

Mailing Address

P.O. Box 7248

Santa Rosa, CA 95407


Headquarters Address

1244 Apollo Way

Santa Rosa, CA 95407