Request Service

Sign in to submit a new service request for covered home systems or appliances. Access your account Message Center to inquire about an existing service request or to review your home warranty coverage details.

Please be aware that because of the coronavirus (COVID-19), you may experience delays in speaking to a representative. We encourage you to sign in to use your Homeowner Center account or use the interactive voice response phone system to request service or manage a service request.

Service Department: 800.992.3400

Home Warranty Sales

Consumer Sales: 888.875.0533
Renewals Department: 800.327.9292
Real Estate Sales: 800.444.9030
Real Estate Fax: 800.772.1151
Portfolio Management: 855.851.3454
Portfolio Management Fax: 866.337.6393

Mailing Address

P.O. Box 7248
Santa Rosa, CA 95407

Headquarters Address

1244 Apollo Way
Santa Rosa, CA 95407