LG Appliance Repair and Troubleshooting Guide
About LG
About LG
A leader in new technologies in the 1960s, LG produced Korea’s first automatic phones, TVs, and transistor radios. They’ve since pioneered new tech like the first color video camera, the first smart refrigerator, and more.
For tech-savvy homeowners like you, many of LG’s smart appliances now can connect to each other via Wi-Fi. While their appliances may come at a slightly higher price point than some other appliances, if you want high-tech features, LG fits the bill. In this guide, we’ll cover everything from LG dryer troubleshooting to LG refrigerator repair and point you in the right direction when you need to use your LG warranty service.
Clothes Washers
When you choose a washing machine, you want something that can keep up with your lifestyle, that can handle large loads, and that not only keeps clothes clean but also looking their best. LG clothes washers have the cleaning technology and features to keep up with laundry for even the largest households. They can even help keep your family’s favorite outfits from wearing out before their time.
FEATURES
TurboWash 360 technology
Smart Pairing with LG dryers
TurboWash3D for quicker washing
ColdWash technology
Allergiene cycles
AI setting suggestions
LG Sidekick pedestal washers
You can find LG washing machines in capacities ranging from 2.4 to 5.8 cubic feet, and optional pedestal washers have a 1-cubic foot capacity. Widths can vary between 23 5/8 and 29 5/8 inches, heights range between 33 ½ and 44 ½ inches, and depths are available between 22 ¼ and 33 ¼ inches. Homeowners can choose gas or electric, front or top load, and agitator or impeller models.
LG Washing Machine Troubleshooting
For more information on LG washer repair, you can visit the brand’s help library, or read our blog, Washer and Dryer Troubleshooting Guide.
Washer Not Filling with Water
Confirm drain hose is installed properly; Check hoses for kinks or damage; Clean inlet filters
Excessive Vibration
Redistribute laundry load evenly in drum; Run an empty test cycle; Ensure unit is sitting level
Turns Off Suddenly
Wake washer from sleep mode by powering on; Check for tripped breakers; Check outlet functionality
Leaks
Check drain pump filter; Check drain hose for kinks or clogs; Check drain pipes for clogs
Explore More
Can You Wash Shoes in the Washer & Dryer?
Washer & Dryer Troubleshooting Guide
How to Drain Washing Machines
Clothes Dryers
Dryers typically use more power than washing machines, so it can be difficult to find one that combines energy efficiency and excellent drying power. Luckily, LG had eco-friendliness in mind when creating dryer features like rust-proof stainless-steel drums, advanced moisture sensors, and intuitive AI technology to give your clothes a more precise dry. Whether you choose an electric or gas model, you’ll find features that can save you time and money that you can put back into daily life with your family.
FEATURES
Wi-Fi-enabled smart features
AI Sensor Dry
EasyLoad doors
LG ThinQ AI capabilities
TurboSteam technology
SteamSanitary cycles
FlowSense ducts
NeverRust drums
Homeowners can choose from LG dryers with capacities ranging from compact 4.2 cubic feet models to mega capacity models with 9 cubic feet of interior space. The widths of newer models range from 27 to 29 inches, have heights ranging from 33 ½ to 44 ½ inches, and depths from 26 3/8 to 32 1/8 inches. LG dryers come in gas or electric models, with vents or ventless, and top loading or front loading.
LG Clothes Dryer Troubleshooting
For another LG dryer repair tip that hasn’t been covered here, take a look at our guide to a dryer not spinning.
Clothes Not Drying Completely
Replace air filter; Clean exhaust vent; Use owner’s manual to perform installation test
Dryer Won’t Power On
Reset circuit breaker; Test outlet; Perform hard reset
Dryer Not Running Full Cycle
Check knob control alignment; Clean heat sensor; Have heat sensor replaced
Explore More
Quick Tips to Help Fix Your Dryer That Isn't Drying
How to Clean and Maintain Your Washer and Dryer
Dryer Not Spinning? A Troubleshooting Guide
Refrigerators
Boasting features like “the first refrigerator with four types of ice,” LG refrigerators clearly show that the company is focused on innovation. Features and sleek, modern designs make these fridges a must for discerning homeowners who want their daily routines to be as connected as possible.
FEATURES
Tall Ice & Water Dispenser
Largest Counter-Depth Fridge capacity
Linear Cooling
Craft Ice technology
InstaView capabilities
Door-in-Door models
LG refrigerators come in every style, from classic French-door and side-by-side models to specialty and Kimchi fridges, designed to optimize food storage with various temperatures and humidity levels within the same appliance. The smallest fridge has just 6 cubic feet of storage, while the largest French door model can hold 31 cubic feet. Other models include fridge-on-top and fridge-on-bottom styles. Many LG refrigerators are even equipped with Door-in-Door technology that allows you to open a smaller outer door to grab a quick snack or drink without releasing too much cold air.
LG Refrigerator Troubleshooting
For more information on LG refrigerator repairs, troubleshooting, or maintenance, visit LG’s help library or read our blog, Guide to Refrigerator Maintenance 101.
Fridge is Running but Not Cooling
Call a technician to check for compressor issues
LG Refrigerator Leaking Water
Check refrigerator drain for freezing or clogs; Melt ice or clear debris
Refrigerator Making Loud Noises
Ensure fridge sits level; Adjust temperature to remove frost from fans
Explore More
Guide to Refrigerator Maintenance 101
Guide to Condensation in Your Refrigerator and How to Fix It
Refrigerator Water Dispenser Cleaning Guide
Dishwashers
A modern, high-tech kitchen isn’t complete without a high-quality dishwasher. Thankfully, LG’s dishwashers are sleek and perform well thanks to various exclusive features, including ultra-quiet wash technology.
FEATURES
DirectDrive Motor
Adjustable Third Rack
QuadWash technology
EasyRack adjustable system
DynamicDry
TrueSteam
ThinQ smart compatibility
LG offers top control and front control dishwasher models in white, black, and stainless options. If you’re shopping for a dishwasher, you can find more specs like the dimensions and storage capacities of each model on LG’s dishwasher shopping page.
LG Dishwasher Repair Tips
For more information on LG dishwasher troubleshooting, visit their Help Library. You can also read more about cleaning your dishwasher filter on First American’s blog.
Not Starting
Confirm door is properly shut; Ensure child lock is turned off; Check delayed wash setting; Check power supply and breakers
Not Draining
heck filter for clogs or hard water deposits; Inspect drain hose for clogs or kinks
Burning Smell
Normal for new units; Inspect interior for trapped debris
Explore More
Easy Guide: How to Clean Dishwasher Filters
How to Keep Your Dishwasher Sparkling Clean and Running Smoothly
What to Do When Your Dishwasher Isn't Drying
Ranges/Ovens
LG serves up style and expert-level culinary precision with its innovative cooking appliances. With more control over temperatures, better viewing, and stovetops that heat up quickly, LG ranges are a great option for any home chef. Plus, their modern, stylish appeal can stand out in any kitchen.
FEATURES
Bright Blue interiors for superior viewing
SuperBoil technology
InstaView oven doors
Air fry and sous vide modes
ProBake Convection
EasyClean self-cleaning
Wi-Fi enabled
LG offers both full ranges and in-wall ovens. Range sizes start at 5.4 cubic feet and go up to 7.3 cubic feet, while wall ovens start with a 1.7 to 4.7 cubic feet double oven and go up to 9.4 cubic feet. These ranges let you air fry, air sous vide, and boil water faster than ever. You won’t want to live without your LG oven or range if it breaks, so an LG appliances warranty can be a lifesaver.
LG Range/Oven Repair Tips
Make sure to call a professional for LG cooktop repair for any issues with gas or electricity. But for simpler issues, you can visit LG’s help library or read our blog: 7 Oven Repair Tips You Can Try.
LG Oven Not Running
Check the circuit breaker; Ensure the oven is unlocked; Ensure delayed start is not active
Buttons Not Working
Ensure element size is selected (electric ranges), Ensure child lock is off
Gas Burners Not Lighting
Ensure you hear clicking sound when igniting the burner; Ensure knobs are aligned; Check igniter and orifice for clogs or blockages; Ensure gas is turned on
Explore More
Range vs. Cooktop: Find Your Perfect Kitchen Companion
A Complete Guide to Electric Ovens
Guide to Gas Stoves vs Electric Stoves
Microwaves
For shorter cooking times or instantly hot leftovers, microwaves have been a game changer in modern daily food preparation. Like their other appliances, LG has improved on this technology with cooking modes for specific foods, materials ideal for easy cleaning, and modern designs to match other kitchen appliances.
FEATURES
EasyClean Interior
Microwave convection
Specialized pizza drawer
Sensor cooking
SmoothTouch controls
Wi-Fi connectivity
Air fry mode
Since many LG microwaves have convection capabilities, they can also act as second ovens. The size selection for LG countertop and over-the-range microwaves starts at just 0.9 cubic feet and goes up to 2.1 cubic feet. Cooking options include convection and air frying capabilities, making these microwaves useful appliances for homeowners.
LG Microwave Repair Tips
If you can’t find the solution for your microwave problem in the help library, contact LG’s customer service. And to prevent future microwave mishaps, check out our blog on 10 Things to Never Put in a Microwave.
Start Button Not Working
heck for foreign objects in door; Check if the light works to rule out power failure
Excessive Noise
Visit LG’s Help Library to identify the noise and discover DIY solutions
Sparking
Do not operate microwave while empty; Ensure built-in racks are positioned properly; Clean any spills or crumbs
Explore More
How to Clean a Microwave
10 Things You Should Never Put in the Microwave
Home Appliance Warranties - Why They're Worth It
Home Warranty Coverage for LG Appliances
Discover Issue
Discover a broken appliance or system that is covered by your warranty plan.
Set up Appointment
Make one call or go online, 24 hours a day, 7 days a week.
Appliance Repair
We dispatch a prescreened repair professional to fix the covered equipment.
FAQs About LG Appliances
While it can depend on what part needs repairing. LG washer repair typically varies in cost depending on the parts and labor needed. In 2022, First American spent on average $707 for washer/dryer repairs and replacements.*
The number for LG’s customer service line is (800) 243-0000. You can also find customer support online.
No. The LG warranty service that comes standard with washing machines typically only lasts one year from the date of purchase, including parts and labor. You can purchase an extended manufacturer’s warranty that covers the stator and rotor of the appliance’s direct drive motor (no labor included) for ten years. That’s usually the extent of the manufacturer’s warranty.
Most common LG service repairs for washing machines involve leaking water, washers making unusually loud noises, and excessive vibration. If your washer is vibrating more than you think it should be, it’s typically because the feet on the unit aren’t level or the installer forgot to remove shipping bolts from front-load models. Clogged filters or hose issues usually cause leaks, and loud noises normally indicate an issue with your washer’s drum.
Based on online customer reviews, there’s no indication that LG washing machine repair is needed more often than any leading manufacturer. These appliances typically receive favorable reviews, and while no home appliance is immune from breakdowns caused by regular wear and tear, they can be considered relatively reliable.