GE Appliance Repair and Troubleshooting Guide
About GE
About GE
GE, also known as General Electric, was incorporated in 1892 to expand home electrification after the lightbulb's invention. Next came innovations in lighting fixtures, phonographs, and eventually telephones, ranges, ovens, refrigerators, and other home appliances. GE continues to be at the forefront of technological advances in aerospace, renewable energy, and healthcare.
With so much innovation, it can be hard to keep up with the latest technology and features, as well as GE repair tips to help keep your appliances running at maximum efficiency. This guide will help you learn about GE appliances and their features, the warranties available on these products, and advice on GE repairs that can help you decide when to make DIY fixes or call in a professional repair technician.
Clothes Washers
Whether you have a small or large household or tackle tough outdoor or food stains from kids or adults, GE has washing machines that get your clothes clean. From top load to front load, individual models to laundry centers, these clothes washers come in sizes to fit your space, with features to fit your family’s lifestyle. Plus, they offer designs that can accommodate a wide range of home styles.
FEATURES
Remote Start cycles
Deep Fill water levels
Water stations for pre-treating
UltraFresh Vent Systems with OdorBlock
Smart Wi-Fi features
Steam washing capabilities
Tide PODS™ Dispense trays
Smarter Wash technology
GE washing machines come in capacities between 2.4 and 5.4 cubic feet. Excluding their line of portable washers, you can find these appliances in heights ranging from 33 ¼ and 43 7/8 inches, widths from 23 7/16 to 28 inches, and depths from 25 5/8 to 34 inches.
GE Washing Machine Repair Tips
for more information on troubleshooting a GE washer, take a look at our guide, Washer and Dryer Troubleshooting.
Not Draining
Inspect lid switch; Remove pump and inspect screen; Check drain hose for kinks, clogs, or damage; Check drain for clogs.
No Water
Ensure faucets are fully open; Check hoses for kinks, clogs, or damage; Check water inlet valve filter for clogs
Won’t Spin
Redistribute load in basin; Inspect lid switch; Check control panel for power.
Leaks
Ensure hose connections are secure; Check door gasket (front loading); Reduce load size (top loading)
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Clothes Dryers
Every GE washing machine deserves an appliance partner like the equally high-efficiency GE dryer. In fact, some models allow you to link your dryer to your washer for seamless control from a single display. Whether you’re dealing with a load of delicates or a pile of bulky bed covers, GE dryers can help get your clothes and bedding the ideal level of dryness without damaging your family’s fabrics.
FEATURES
Downloadable specialty cycles (smart models)
Washer link
Steam Dewrinkle features
Sanitize cycles
Long vent models
Smart features
Larger capacity models
You can find both gas and electric clothes dryers from GE, as well as portable and stackable models. Standard GE dryer capacities range from 3.6 to 7.8 cubic feet, while heights fall into the 33 ¼- to 43 7/8-inch range. Widths vary from 23 7/8 to 28 inches, and depths range from 24 ½ to 32 inches. GE makes clothes dryer models that are designed to stack, sit side-by-side, or operate on their own, depending on the space in your home.
GE Clothes Dryer Troubleshooting
For more information on GE dryer repair, take a look at our guide, Dryer Not Spinning?
Won’t Power On
Check for tripped breaker; Clean dryer vent; Check door switch for damage; Have moisture sensor inspected
Squeaking
Level dryer legs; Tighten any loose screws
Clothes Aren’t Dry
Clean vent, lint trap, and lint filter; Check heating element after running a cycle; Have thermostat inspected
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Refrigerators
One of the features that make a new GE refrigerator so popular is the ability to create different zones of temperature in different parts of the appliance to help keep different groceries their freshest. You can even monitor and control these different temperature zones from your smartphone. Some also sport hands-free features that leave you available for other tasks around the kitchen. GE refrigerators have comforts that help make your time spent in the kitchen easier and your home life more enjoyable.
FEATURES
Adjustable temperature drawers
Keurig K-Cu brewing systems
Rotating door bins
Hands-free autofill dispensers
Electronic temperature-controlled drawers
TwinChill evaporators
Turbo Cool settings
GE refrigerators are sold in top freezer, bottom freezer, side-by-side, French door, and 4-door French door models. You’ll find capacities ranging from 9.8 to 28.7 cubic feet. Heights vary between 59 ½ and 69 7/8 inches, widths between 23 ½ and 36 inches, and depths between 27 and 31 (counter-depth) inches.
GE Refrigerator Repair Tips
For more GE troubleshooting tips for refrigerators, take a look at our Guide to Refrigerator Maintenance 101.
Refrigerator Isn’t Cooling
Ensure internal vents are clear; Inspect door gaskets for damage; Check thermostat settings
High Humidity in Produce Drawers
Check door gaskets for damage; Inspect thermostat
Weird Noises
Check condenser and evaporator fan motors
Leaking Water
Check drain line for blocks; Check drain pan for cracks
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Guide to Refrigerator Maintenance 101
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Dishwashers
Sleek and stylish GE dishwashers contain antimicrobial technology and advanced heating systems that can help ensure you don’t have to rerun your appliance after a lackluster cycle. Newer models can even tackle stuck-on food debris from pots, pans, and glassware.
FEATURES
Twin Turbo Dry Boost
Remote lock and unlock controls (smart models)
Microban antimicrobial technology
Powerful silverware jets
Piranha hard food disposers
Bottle jets for tall drinkware
Wash zones for reduced loads
GE dishwashers come in built-in top or built-in front control varieties, and with choices between plastic or stainless-steel basins. The physical specifications of these appliances are generally standard across models, with heights ranging from 32 ¼ to 36 inches, widths from 17 ¾ to 23 ¾ inches, and depths from 22 ½ to 25 3/8 inches. GE also offers portable dishwashers.
GE Dishwasher Repair Tips
For more GE dishwasher repair advice, take a look at our guide to fixing a dishwasher that’s not draining.
Leaks
Check the door gasket and latch; Reduce load size; Check hoses and lines
Dishes Aren’t Clean
Remove & clean drain filter; Wash the unit’s interior; Clean holes of spray arms
Tub Won’t Drain
Clean drain and drain filter; Snake pipes and hoses
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Ranges/Ovens
Big or small, quick or complex, whatever meals you enjoy making for your family can be made more enjoyable with GE ranges. These appliances come in styles that can blend into just about any modern kitchen. With features that maximize your cooking space, you can make entire meals at once with precision heating. And with smart features, you won’t have to worry that you left the range on after you’ve left the house.
FEATURES
No pre-heat air fry oven capabilities
Reversible cooktop grills and griddles
Full-color touch LCD screens
Steam clean functions in ovens
Induction cooktops
One-button element synchronization
Fifth element warming zones on electric cooktops
GE ranges can be found in electric, gas, electric-induction, and dual fuel models. The total capacities of oven components on these ranges can differ quite a bit; from 4.8 to 6.7 cubic feet. The widths of these appliances are pretty standard at 30 inches, to help homeowners fit standard counter cutouts, but there are 24- and 27-inch width models available. Heights vary from 36 ¼ to 47 ¼ inches and depths between 28 and 29 7/8 inches.
GE Range/Oven Repair Tips
For more GE oven repair tips and stovetop troubleshooting, take a look at our guides, Electric Stove Not Working? and Oven Not Heating Up?
Electric Burners Don’t Work
Ensure door is closed properly; Check for tripped circuit breaker; Ensure temperature probe is inserted properly
Food Improperly Cooked in Oven
Calibrate oven; Ensure proper airflow around food
Electric Burners Heat but Oven Doesn’t
Ensure door latch is unlocked; Inspect bake element
Oven Door Won’t Unlock or Open
Perform hard reset; Reset circuit breaker; Run self-clean cycle;
Oven Heating Unevenly
Ensure convection fan is spinning; Inspect bake element
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Microwaves
Many newer model microwaves don’t just offer a quicker alternative to your oven for simply heating food. Some GE microwaves can bake, roast, grill, broil, and microwave all in one unit, while others combine microwave heating with air fry capabilities. This diverse cooking power also features a polished, modern design and smooth digital controls.
FEATURES
Scan-to-Cook technology
Convection technology
Steam cooking
Sensor controls
Compatible convection racks
Glass touch controls
The capacities of GE built-in microwaves vary from compact 1.1-cubic feet models to spacious 2.2-cubic feet varieties. Heights range from 12 1/8 to 19 1/8 inches, widths from 24 to 29 7/8 inches, and depths from 12 7/8 to 24 ¾ inches. All the built-in microwaves from this brand also nicely complement GE’s wall ovens for ultimate cooking convenience.
GE Microwave Repair Tips
To help avoid costly GE repairs for your microwave, take a look at our guide, What to Never Put in the Microwave.
Touch Panel Malfunctioning
Set clock; Clear programming sequences; Check fuses and circuit breakers
Not Heating
Ensure door closes properly; Open and close the door then retry
“18 Power Watch” Code
Microwave must be serviced
Turntable Not Working
Center turntable right side up; Check turntable lock; Remove food debris from roller track
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Range Hoods
GE’s powerful ranges and cooktops may need a range hood to help you see and breathe more easily while cooking. These simple appliances can make a big difference in your kitchen when it comes to air quality, and GE range hoods also have smart features that can make operating them a breeze. Keep food odors and smoke out of your kitchen with a GE range hood.
FEATURES
Energy-efficient features
Removable baffle grease filters
Optional remote controls
Electronic backlit controls
Dishwasher safe-filters
Heat sensors for auto-shutoff
Range synching for seamless control
GE sells both standard hoods as well as designer models that include a chimney and canopy. Widths for these appliances come standard at 30, 36, or 48 inches, but other measurements vary between models. Heights vary greatly depending on the style you choose, falling between 5 ½ and 24 inches. Depth measurements vary between 18 ½ and 25 inches.
GE Vent/Range Hood Repair Tips
For more troubleshooting help, including GE appliance repair tips, take a look at our fixes to common appliance problems.
Lights & Blower Don’t Work
Check for tripped circuit breaker
Lights Work but Blower Doesn’t
Disconnect power, remove filter, and check blower cable connection
Hood Not Removing Smoke
Clean filters and hood; Check filter orientation; Check for blockages in ducts
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Trash Compactors
GE trash compactors can help you keep unpleasant food odors contained while limiting your trips to your outdoor trash bins. Choose from sleek designs that mirror GE’s other appliance styles or select a compactor that blends in seamlessly with your cabinets. If you live in a large household that produces a lot of waste, a trash compactor can help.
FEATURES
Hidden controls
Removable drawers
Toe pedal openers
Automatic anti-jam
Removable key locks
1/3 HP motors
You’ll find GE trash compactors in black, white, stainless-steel, or custom panel finishes. All have 1.4 cubic feet of capacity and dimensions measuring 35 inches high, 14 7/8 inches wide, and 24 inches deep. GE only sells built-in trash compactors.
GE Trash Compactor Repair Tips
For more GE troubleshooting advice for trash compactors, take a look at our guide, How Do You Use Trash Compactors?
Won’t Start
If just used, let unit rest; Lift up food pedal then release; Properly reposition trash container
Drawer Won’t Open
Lift up foot pedal then release; Check circuit breaker and power cord
Ram Stuck
Lift up on foot pedal then release; Check circuit breaker
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Home Warranty Coverage for GE Appliances
Discover Issue
Discover a broken appliance or system that is covered by your warranty plan.
Set up Appointment
Make one call or go online, 24 hours a day, 7 days a week.
Appliance Repair
We dispatch a prescreened repair professional to fix the covered equipment.
FAQs About GE Appliances
Yes, GE provides manufacturer’s warranties for all their home appliances. The length and coverage of these warranties depend on the appliance.
The standard appliance warranty from the manufacturer lasts at least one year. However, some parts are covered for longer on some appliances, so be sure to read your warranty carefully.
1-800-GECares (1-800-432-2737). There are also alternative methods available on their contact page.
GE clothes washers receive generally favorable reviews from customers online, and their life span is consistent with those of other brands. GE washing machine repair isn’t typically needed more often than with any other brand of washer, and parts are usually readily available.
With regular maintenance and timely GE repair services when something malfunctions, you should be able to use your washing machine for 10 years or more. Without proper care, GE washers may only last five to seven years.
Many homeowners rely on these appliances so much that they seek repairs as soon as possible when their GE dryer won’t turn on or stops drying clothes. Out of pocket, it can cost $707 on average to get your dryer back in good working condition, depending on which part is the culprit. With appliance warranty coverage, you can protect your budget from repair and replacement costs when covered breakdowns occur.*