GE Appliance Repair and Troubleshooting Guide

About GE

About GE

GE, also known as General Electric, was incorporated in 1892 to expand home electrification after the lightbulb's invention. Next came innovations in lighting fixtures, phonographs, and eventually telephones, ranges, ovens, refrigerators, and other home appliances. GE continues to be at the forefront of technological advances in aerospace, renewable energy, and healthcare.

With so much innovation, it can be hard to keep up with the latest technology and features, as well as GE repair tips to help keep your appliances running at maximum efficiency. This guide will help you learn about GE appliances and their features, the warranties available on these products, and advice on GE repairs that can help you decide when to make DIY fixes or call in a professional repair technician.

Clothes Washers

Whether you have a small or large household or tackle tough outdoor or food stains from kids or adults, GE has washing machines that get your clothes clean. From top load to front load, individual models to laundry centers, these clothes washers come in sizes to fit your space, with features to fit your family’s lifestyle. Plus, they offer designs that can accommodate a wide range of home styles.

GE Clothes Washers

FEATURES

Remote Start cycles

Deep Fill water levels

Water stations for pre-treating

UltraFresh Vent Systems with OdorBlock

Smart Wi-Fi features

Steam washing capabilities

Tide PODS™ Dispense trays

Smarter Wash technology

GE washing machines come in capacities between 2.4 and 5.4 cubic feet. Excluding their line of portable washers, you can find these appliances in heights ranging from 33 ¼ and 43 7/8 inches, widths from 23 7/16 to 28 inches, and depths from 25 5/8 to 34 inches.

GE Washing Machine Repair Tips

for more information on troubleshooting a GE washer, take a look at our guide, Washer and Dryer Troubleshooting.

1

Not Draining

Inspect lid switch; Remove pump and inspect screen; Check drain hose for kinks, clogs, or damage; Check drain for clogs.

2

No Water

Ensure faucets are fully open; Check hoses for kinks, clogs, or damage; Check water inlet valve filter for clogs

3

Won’t Spin

Redistribute load in basin; Inspect lid switch; Check control panel for power.

4

Leaks

Ensure hose connections are secure; Check door gasket (front loading); Reduce load size (top loading)

Clothes Dryers

Every GE washing machine deserves an appliance partner like the equally high-efficiency GE dryer. In fact, some models allow you to link your dryer to your washer for seamless control from a single display. Whether you’re dealing with a load of delicates or a pile of bulky bed covers, GE dryers can help get your clothes and bedding the ideal level of dryness without damaging your family’s fabrics. 

GE Clothes Dryers

FEATURES

Downloadable specialty cycles (smart models)

Washer link

Steam Dewrinkle features

Sanitize cycles

Long vent models

Smart features

Larger capacity models

You can find both gas and electric clothes dryers from GE, as well as portable and stackable models. Standard GE dryer capacities range from 3.6 to 7.8 cubic feet, while heights fall into the 33 ¼- to 43 7/8-inch range. Widths vary from 23 7/8 to 28 inches, and depths range from 24 ½ to 32 inches. GE makes clothes dryer models that are designed to stack, sit side-by-side, or operate on their own, depending on the space in your home. 

GE Clothes Dryer Troubleshooting

For more information on GE dryer repair, take a look at our guide, Dryer Not Spinning?

1

Won’t Power On

Check for tripped breaker; Clean dryer vent; Check door switch for damage; Have moisture sensor inspected

2

Squeaking

Level dryer legs; Tighten any loose screws

3

Clothes Aren’t Dry

Clean vent, lint trap, and lint filter; Check heating element after running a cycle; Have thermostat inspected

Refrigerators

One of the features that make a new GE refrigerator so popular is the ability to create different zones of temperature in different parts of the appliance to help keep different groceries their freshest. You can even monitor and control these different temperature zones from your smartphone. Some also sport hands-free features that leave you available for other tasks around the kitchen. GE refrigerators have comforts that help make your time spent in the kitchen easier and your home life more enjoyable.

GE Refrigerators

FEATURES

Adjustable temperature drawers

Keurig K-Cu brewing systems

Rotating door bins

Hands-free autofill dispensers

Electronic temperature-controlled drawers

TwinChill evaporators

Turbo Cool settings

GE refrigerators are sold in top freezer, bottom freezer, side-by-side, French door, and 4-door French door models. You’ll find capacities ranging from 9.8 to 28.7 cubic feet. Heights vary between 59 ½ and 69 7/8 inches, widths between 23 ½ and 36 inches, and depths between 27 and 31 (counter-depth) inches.

GE Refrigerator Repair Tips

For more GE troubleshooting tips for refrigerators, take a look at our Guide to Refrigerator Maintenance 101.

1

Refrigerator Isn’t Cooling

Ensure internal vents are clear; Inspect door gaskets for damage; Check thermostat settings

2

High Humidity in Produce Drawers

Check door gaskets for damage; Inspect thermostat

3

Weird Noises

Check condenser and evaporator fan motors

4

Leaking Water

Check drain line for blocks; Check drain pan for cracks

Dishwashers

Sleek and stylish GE dishwashers contain antimicrobial technology and advanced heating systems that can help ensure you don’t have to rerun your appliance after a lackluster cycle. Newer models can even tackle stuck-on food debris from pots, pans, and glassware.

GE Dishwashers

FEATURES

Twin Turbo Dry Boost

Remote lock and unlock controls (smart models)

Microban antimicrobial technology

Powerful silverware jets

Piranha hard food disposers

Bottle jets for tall drinkware

Wash zones for reduced loads

GE dishwashers come in built-in top or built-in front control varieties, and with choices between plastic or stainless-steel basins. The physical specifications of these appliances are generally standard across models, with heights ranging from 32 ¼ to 36 inches, widths from 17 ¾ to 23 ¾ inches, and depths from 22 ½ to 25 3/8 inches. GE also offers portable dishwashers.

GE Dishwasher Repair Tips

For more GE dishwasher repair advice, take a look at our guide to fixing a dishwasher that’s not draining.

1

Leaks

Check the door gasket and latch; Reduce load size; Check hoses and lines

2

Dishes Aren’t Clean

Remove & clean drain filter; Wash the unit’s interior; Clean holes of spray arms

3

Tub Won’t Drain

Clean drain and drain filter; Snake pipes and hoses

Ranges/Ovens

Big or small, quick or complex, whatever meals you enjoy making for your family can be made more enjoyable with GE ranges. These appliances come in styles that can blend into just about any modern kitchen. With features that maximize your cooking space, you can make entire meals at once with precision heating. And with smart features, you won’t have to worry that you left the range on after you’ve left the house.

GE Ranges/Ovens

FEATURES

No pre-heat air fry oven capabilities

Reversible cooktop grills and griddles

Full-color touch LCD screens

Steam clean functions in ovens

Induction cooktops

One-button element synchronization

Fifth element warming zones on electric cooktops

GE ranges can be found in electric, gas, electric-induction, and dual fuel models. The total capacities of oven components on these ranges can differ quite a bit; from 4.8 to 6.7 cubic feet. The widths of these appliances are pretty standard at 30 inches, to help homeowners fit standard counter cutouts, but there are 24- and 27-inch width models available. Heights vary from 36 ¼ to 47 ¼ inches and depths between 28 and 29 7/8 inches.

GE Range/Oven Repair Tips

For more GE oven repair tips and stovetop troubleshooting, take a look at our guides, Electric Stove Not Working? and Oven Not Heating Up?

1

Electric Burners Don’t Work

Ensure door is closed properly; Check for tripped circuit breaker; Ensure temperature probe is inserted properly

2

Food Improperly Cooked in Oven

Calibrate oven; Ensure proper airflow around food

3

Electric Burners Heat but Oven Doesn’t

Ensure door latch is unlocked; Inspect bake element

4

Oven Door Won’t Unlock or Open

Perform hard reset; Reset circuit breaker; Run self-clean cycle;

5

Oven Heating Unevenly

Ensure convection fan is spinning; Inspect bake element

Microwaves

Many newer model microwaves don’t just offer a quicker alternative to your oven for simply heating food. Some GE microwaves can bake, roast, grill, broil, and microwave all in one unit, while others combine microwave heating with air fry capabilities. This diverse cooking power also features a polished, modern design and smooth digital controls.

GE Microwaves

FEATURES

Scan-to-Cook technology

Convection technology

Steam cooking

Sensor controls

Compatible convection racks

Glass touch controls

The capacities of GE built-in microwaves vary from compact 1.1-cubic feet models to spacious 2.2-cubic feet varieties. Heights range from 12 1/8 to 19 1/8 inches, widths from 24 to 29 7/8 inches, and depths from 12 7/8 to 24 ¾ inches. All the built-in microwaves from this brand also nicely complement GE’s wall ovens for ultimate cooking convenience.

GE Microwave Repair Tips

To help avoid costly GE repairs for your microwave, take a look at our guide, What to Never Put in the Microwave.

1

Touch Panel Malfunctioning

Set clock; Clear programming sequences; Check fuses and circuit breakers

2

Not Heating

Ensure door closes properly; Open and close the door then retry

3

“18 Power Watch” Code

Microwave must be serviced

4

Turntable Not Working

Center turntable right side up; Check turntable lock; Remove food debris from roller track

Range Hoods

GE’s powerful ranges and cooktops may need a range hood to help you see and breathe more easily while cooking. These simple appliances can make a big difference in your kitchen when it comes to air quality, and GE range hoods also have smart features that can make operating them a breeze. Keep food odors and smoke out of your kitchen with a GE range hood.

GE Range Hoods

FEATURES

Energy-efficient features

Removable baffle grease filters

Optional remote controls

Electronic backlit controls

Dishwasher safe-filters

Heat sensors for auto-shutoff

Range synching for seamless control

GE sells both standard hoods as well as designer models that include a chimney and canopy. Widths for these appliances come standard at 30, 36, or 48 inches, but other measurements vary between models. Heights vary greatly depending on the style you choose, falling between 5 ½ and 24 inches. Depth measurements vary between 18 ½ and 25 inches.

GE Vent/Range Hood Repair Tips

For more troubleshooting help, including GE appliance repair tips, take a look at our fixes to common appliance problems.

1

Lights & Blower Don’t Work

Check for tripped circuit breaker

2

Lights Work but Blower Doesn’t

Disconnect power, remove filter, and check blower cable connection

3

Hood Not Removing Smoke

Clean filters and hood; Check filter orientation; Check for blockages in ducts

Trash Compactors

GE trash compactors can help you keep unpleasant food odors contained while limiting your trips to your outdoor trash bins. Choose from sleek designs that mirror GE’s other appliance styles or select a compactor that blends in seamlessly with your cabinets. If you live in a large household that produces a lot of waste, a trash compactor can help.

GE Trash Compactors

FEATURES

Hidden controls

Removable drawers

Toe pedal openers

Automatic anti-jam

Removable key locks

1/3 HP motors

You’ll find GE trash compactors in black, white, stainless-steel, or custom panel finishes. All have 1.4 cubic feet of capacity and dimensions measuring 35 inches high, 14 7/8 inches wide, and 24 inches deep. GE only sells built-in trash compactors. 

GE Trash Compactor Repair Tips

For more GE troubleshooting advice for trash compactors, take a look at our guide, How Do You Use Trash Compactors?

1

Won’t Start

If just used, let unit rest; Lift up food pedal then release; Properly reposition trash container

2

Drawer Won’t Open

Lift up foot pedal then release; Check circuit breaker and power cord

3

Ram Stuck

Lift up on foot pedal then release; Check circuit breaker

Home Warranty Coverage for GE Appliances

1

Discover Issue

Discover a broken appliance or system that is covered by your warranty plan.

2

Set up Appointment

Make one call or go online, 24 hours a day, 7 days a week.

3

Appliance Repair

We dispatch a prescreened repair professional to fix the covered equipment.

FAQs About GE Appliances

Do all GE appliances have a warranty?

Yes, GE provides manufacturer’s warranties for all their home appliances. The length and coverage of these warranties depend on the appliance.

How long is a GE appliances warranty?

The standard appliance warranty from the manufacturer lasts at least one year. However, some parts are covered for longer on some appliances, so be sure to read your warranty carefully.

What’s the phone number for GE customer service?

1-800-GECares (1-800-432-2737). There are also alternative methods available on their contact page.

How dependable are GE washers?

GE clothes washers receive generally favorable reviews from customers online, and their life span is consistent with those of other brands. GE washing machine repair isn’t typically needed more often than with any other brand of washer, and parts are usually readily available.

How many years should a GE washer last?

With regular maintenance and timely GE repair services when something malfunctions, you should be able to use your washing machine for 10 years or more. Without proper care, GE washers may only last five to seven years.

How much does it cost to fix a GE dryer?

Many homeowners rely on these appliances so much that they seek repairs as soon as possible when their GE dryer won’t turn on or stops drying clothes. Out of pocket, it can cost $707 on average to get your dryer back in good working condition, depending on which part is the culprit. With appliance warranty coverage, you can protect your budget from repair and replacement costs when covered breakdowns occur.*